Pew: Impact of the Internet on Institutions in the Future

By 2020, innovative forms of online cooperation will result in significantly more efficient and responsive governments, business, non-profits, and other mainstream institutions.

New survey results report from Pew on how institutions are likely to change as the impact of Internet models of thinking and acting change our expectations of those institutions. It’s also about how we, as workers in those institutions, are changing how we work and what we expect of work.